Frequently Asked Questions
Shipping Information
Shipments
All orders placed by 2:00PM CT will ship the same day Monday thru Wednesday.
All other orders will ship the following Monday.
You will receive notifications and tracking once your order has shipped.
Handling of Dry Ice
Caution should be taken while handling dry ice, it has an extremely cold temperature of -109 degrees. F. Dry ice should never come in contact with bare skin. When handling Dry Ice you should always use protective gear such as insulated gloves or tongs.
Signature Required
No. all shipments are shipped without a requirement.
Where we ship
Due to the nature of our product, we can only ship to the 48 contiguous states.
Caring for your frozen feeders
Storing your frozen feeders
Our Animal Care
Our euthanization process
Per the American Veterinary Medical Association, CO2 is the recommended as the agent to euthanize. CO2 is humane, quick and painless. The use of CO2 eliminates the chance of chemicals being ingested into the animal eating the prey.
Wholesale Information
I am interested in Wholesale
We do offer wholesale pricing. If you are a Pet Store or a Breeder. Please fill out the form on the Contact Us page. You can also reach out to one of our team members for more information.